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Supporter Liason Officer

AC Milan considers as fundamental to maintain a direct channel of communication and collaboration between supporters and Club, before, during and after the match and in or outside the pitch.
This includes the professional figure of the Supporter Liaison Officer (SLO) - who works as a delegate of the Club for the relationships with supporters and as a communication channel between the Club and the supporters - with the aim of ensuring a healthy and responsible cheer, offering the best possible assistance to the team’s supporters. 

The main activities carried out by the SLO  are: 
  • To act as a key contact point between the Club and the supporters, ensuring that each supporter has the opportunity to contact an authorized representative of the Club
  • To inform the club's management about supporters’ problems by acting as an expert consultant on the subject
  • To ensure a link and a channel of continuous communication between the club and the supporters and to promote the improvement of this relationship 
  • To work in close contact and cooperation with the Club's security officer
  • To mediate the discussions between the club and supporters’ groups and between fans and public security forces.
The final goal of the SLO must be to guarantee supporters the opportunity to participate in their team’s sports events with the possibility of generating the show that every Sunday fills the Italian stadiums with heat.
This includes the professional figure of the Supporter Liaison Officer (SLO) - who works as a delegate of the Club for the relationships with supporters and as a communication channel between the Club and the supporters - with the aim of ensuring a healthy and responsible cheer, offering the best possible assistance to the team’s supporters. 
The main activities carried out by the SLO  are: 
  • To act as a key contact point between the Club and the supporters, ensuring that each supporter has the opportunity to contact an authorized representative of the Club
  • To inform the club's management about supporters’ problems by acting as an expert consultant on the subject
  • To ensure a link and a channel of continuous communication between the club and the supporters and to promote the improvement of this relationship 
  • To work in close contact and cooperation with the Club's security officer
  • To mediate the discussions between the club and supporters’ groups and between fans and public security forces.
The final goal of the SLO must be to guarantee supporters the opportunity to participate in their team’s sports events with the possibility of generating the show that every Sunday fills the Italian stadiums with heat.